Our primary aim is for you to enjoy your holiday when it is safe to do so.
We hope you find the information below useful and reassuring when booking your next holiday with us.
You can be sure that if your holiday can no longer take place due to any government lockdown restrictions, we will offer you several flexible booking options.Find out more
We have already helped move thousands of our guests to new holiday dates, either later in 2020 or into 2021. To amend your holiday dates, please use our online amendment form.Fill out our Amendment Form
At the moment, we are aiming for your booking to go ahead as normal. If you are looking to pay your balance or find out happens with your money, please click below.Read our FAQs
In these unprecedented times, it is extremely important that we safely react to the ongoing events and restrictions of the world around us. If you have any questions about a new or upcoming booking, you may find that we have already answered them here.View our latest updates
Due to the Coronavirus outbreak, we have revisited our cleaning guidelines for property owners and cleaning staff and produced a separate booklet, exclusively for COVID-19.Read the booklet