Amend your booking


Looking to amend your booking?

This form is currently for guests with holidays commencing before 4 July 2020. We will continually monitor this situation and will be updating all other guests in due course.


These details will be on your booking confirmation email.

Your Holiday

Please fill out this form

Due to your holiday commencing before 4 July 2020, please fill out the form below and we will get in touch with you as soon as possible.


All enquiries are of course important to us, but they will be dealt with in date order. Our current priority is to guests who are staying with us imminently.

Please fill out this form

Due to your holiday commencing before 4 July 2020, please fill out the form below and we will get in touch with you as soon as possible.


All enquiries are of course important to us, but they will be dealt with in date order. Our current priority is to guests who are staying with us imminently.

Please refrain from contacting us at the moment

We are currently focusing on holidays commencing before 4 July 2020. We will continually monitor this situation and will be updating guests in due course.


Thank you for your cooperation at this unique time.

This booking has taken place

It appears this booking has taken place (or is taking place now), so you cannot use this form to contact us.


If you believe this is an error, then please get in touch.


Check availability

Summary of changes

Current
New
  Difference in Cost

Your remaining balance will decrease from £ to £.

This will be due by (8 weeks before your new holiday).

Your remaining balance will increase from £ to £.

This will be due by (8 weeks before your new holiday).

Your balance will remain the same (£).

This will be due by (8 weeks before your new holiday).

Due to your new holiday estimate being less, it looks like you will be due a refund of £.

Please note: the estimated cost of your new holiday excludes any optional extras you may have originally added (i.e. Hot Tub, Aga, Cancellation Insurance).

Quality Unearthed Gift Vouchers

We understand in the current climate that not everyone can be sure when they would like to go on holiday. For flexibility, we are offering Quality Unearthed vouchers that you can redeem on a future holiday with us.


Our gift vouchers normally last for 12 months from the time of purchase but, in this unique current world situation, we are currently extending this to 18 months. We hope this allows you to enjoy your Welsh holiday at a time that suits you.


Gift Voucher Summary
Cost of Holiday
Paid So Far £
Voucher Amount (excluding £20 Booking Fee) £
By clicking the button above, you agree to any new applicable holiday charge - please consult the property page for rates.


Further reading on Coronavirus

Book with Confidence

You can be sure that if your holiday can no longer take place due to any government lockdown restrictions, we will offer you several flexible booking options.

Find out more

Staying with us on or after 4 July 2020?

At the moment, we are aiming for your booking to go ahead as normal. If you are looking to pay your balance or find out happens with your money, please click below.

Read our FAQs

Updates to keep you informed

In these unprecedented times, it is extremely important that we safely react to the ongoing events and restrictions of the world around us. If you have any questions about a new or upcoming booking, you may find that we have already answered them here.

View our latest updates
A huge thank you to our amazing NHS Staff and Key Workers - Keep up the Great Work!
Chat with us